This Privacy Policy outlines how LuckyDip (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you use our website and services. By accessing LuckyDip, you agree to the practices outlined in this policy.

1. Who We Are

LuckyDip is an online prize draw platform that enables users to enter competitions via free and paid methods. We may work with third-party advertising and affiliate platforms to track task completions and verify entries.

2. What Data We Collect

We collect personal data when you:

• Create an account
• Enter a competition
• Complete a task (e.g. survey, newsletter sign-up, app install)
• Purchase entries
• Contact us via email or form

This may include:

• Full name
• Email address
• IP address and location data
• Device/browser information
• Details about task completions
• Payment transaction info (processed securely via a third-party processor)

3. How We Use Your Data

We use your data to:

• Register and manage your user account
• Award and track competition entries
• Draw winners fairly and notify them
• Detect and prevent fraudulent entries
• Comply with legal obligations
• Send important updates, notifications, and (if you opt in) promotional emails

4. Third-Party Services

We may share data with trusted third parties:

• CPA/affiliate networks to track offer completions
• Payment processors to handle paid entry transactions
• Marketing and email software (e.g., Mailchimp)
• Website analytics tools (e.g., Google Analytics)

We never sell your data. Any sharing is for the purpose of providing our service.

5. Legal Basis for Processing

We only process your data under one or more of the following lawful bases:

• Your consent (e.g. opting into a draw or newsletter)
• To fulfill our contractual obligations
• Legitimate interests (e.g. fraud detection, site analytics)
• To comply with legal requirements

6. How Long We Keep Your Data

We retain data:

• As long as you maintain an account
• As required by UK tax or legal obligations (e.g. 6 years for transaction records)
• Until you request deletion of your account and data

7. Your Rights

Under UK GDPR, you have the right to:

• Access the data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact us at: support@luckydip.org.uk

8. Cookies

We use cookies to:

• Track session information and user activity
• Analyse website traffic and improve performance
• Manage cookie preferences

See our separate Cookie Policy for full details and how to control your settings.

9. Data Security

We implement security measures to protect your data, including:

• SSL encryption
• Secure server infrastructure
• Account access controls

However, no internet transmission is 100% secure — use the platform at your own risk.

10. Changes to This Policy

We may update this policy as needed. All changes will be posted on this page. Your continued use of LuckyDip indicates acceptance of any updated policy.

Contact Us:

support@luckydip.org.u